Privacy policy

Veda Digi Mart | Veda Digital Hub

Your information deserves care, transparency, and respect.

Last Updated: 20 October 2026

This Privacy Policy explains how Veda Digi Mart collects, uses, stores, and shares information when you visit vedadigimart.com, purchase digital products, or contact our team.

1. Who We Are

Veda Digi Mart is operated by Veda Digital Hub.

  • Email: contact@vedadigimart.com
  • Phone: +91 7800556655
  • Address: B1301, Vivaan Elysium, Zundal, Gujarat, India [complete city and PIN code required]

2. Information We May Collect

Depending on your interactions with our website, we may collect:

Personal information

  • Name and email address
  • Phone number, where provided
  • Billing information, where required

Order information

  • Order number and purchase history
  • Products purchased
  • Payment status and transaction reference
  • Invoice and customer-support records

Technical information

  • Browser and device information
  • IP address, where collected
  • Website usage data
  • Cookie and analytics information, where enabled

We do not intend to collect payment authentication credentials such as your UPI PIN, card PIN, or banking password.

Payments are processed through Razorpay and its supported payment infrastructure. Payment information is handled according to the applicable provider’s processes and policies.

3. How We Use Information

We may use information to:

  • Process and verify purchases.
  • Deliver digital products by download link or email.
  • Send order confirmations and invoices.
  • Resolve customer-support requests.
  • Prevent fraud and unauthorised transactions.
  • Maintain business, tax, and accounting records.
  • Improve website performance and product experience.
  • Send promotional communications where permitted by applicable law and supported by an appropriate legal basis.

We will not use personal information for purposes incompatible with the purpose for which it was collected, except as permitted by law.

4. Marketing and Promotional Emails

We may offer newsletters, new-product announcements, discounts, and educational content.

Where consent is required, we will obtain appropriate consent before sending promotional communications.

You may unsubscribe using the link provided in a promotional email or contact contact@vedadigimart.com.

Unsubscribing from promotional messages will not prevent essential transactional or legally required communications.

5. Sharing Information

We may share necessary information with service providers that help us operate the business, including:

  • Razorpay and other enabled payment service providers.
  • Website hosting and technical-support providers.
  • Email delivery and digital-download services.
  • Analytics or security providers, where enabled.
  • Accountants, professional advisers, or authorities where legally required.

We aim to limit sharing to information reasonably necessary for the relevant purpose.

We do not sell personal information as a business practice.

6. Cookies and Similar Technologies

Our website may use essential cookies and, where enabled, analytics or marketing technologies.

These may support website functionality, remember preferences, measure website performance, or assess advertising effectiveness.

Where required by law, appropriate consent or preference controls will be provided.

Please read our separate Cookie Policy for further details.

7. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, and disclosure.

However, no internet transmission or storage system can be guaranteed to be completely secure.

Where a personal-data breach occurs, we will take appropriate steps in accordance with applicable legal requirements.

8. Data Retention

We retain information for as long as reasonably necessary for order fulfilment, customer support, accounting, fraud prevention, dispute resolution, and legal compliance.

Different categories of information may have different retention periods.

Where information is no longer required and no legal obligation requires its retention, we will take appropriate steps to delete or anonymise it.

9. Your Privacy Choices and Rights

Subject to applicable law, you may be entitled to request access to, correction of, updating of, or erasure of your personal information, withdraw consent where processing is based on consent, or raise a grievance.

Requests may be sent to contact@vedadigimart.com.

We may need to verify your identity before acting on a request. Certain information may need to be retained to fulfil legal obligations.

10. Children’s Information

Our website is not specifically intended to collect personal information directly from children.

Where applicable, children should use our services with appropriate parental or guardian involvement.

If you believe a child’s personal information has been collected inappropriately, please contact us.

11. Third-Party Websites

Our website may link to external services or websites. Their privacy practices are governed by their own policies.

We encourage customers to review those policies before providing information to independent third parties.

12. Changes to This Policy

We may update this policy to reflect changes in our services, technology, or legal obligations. The updated version will be published here with a revised date.

13. Privacy Contact

Veda Digi Mart — Veda Digital Hub
Email: contact@vedadigimart.com
Phone: +91 7800556655
Address: B1301, Vivaan Elysium, Zundal, Gujarat, India [complete city and PIN code required]

We value the trust you place in Veda Digi Mart and are committed to handling your information responsibly.